The Travel Corporation (TTC) has announced a new initiative, adding to wellbeing and hygiene measures for every guest and team member: A dedicated wellbeing director (WD) position who will be present on every Trafalgar, Insight Vacations and Luxury Gold guided vacation (excluding Australia and New Zealand), beginning with the launch of its domestic trips this year.
The company has been collaborating with the World Tourism and Travel Council (WTTC) to help guide and co-create its “Safe Travels and Seamless Traveler Journey” global protocols. TTC announced its stringent on-the-road protocols earlier this year, which align with existing government authority regulations and the World Health Organization (WHO) guidelines. These protocols will evolve and be adapted as further government regulations are implemented.
The addition of a dedicated wellbeing director will help ensure adherence to all standards and that guests can remain up to date with the latest guidelines and recommendations. Working alongside an expert travel director and driver, who will also be aligned with all new protocols, travelers will have the added reassurance and confidence to explore again, says TTC. The WD’s will be with clients from the first day and throughout their entire journey to ensure all hygiene and physical distancing measures are implemented every step of the way.
TTC’s wellbeing directors are trained in these three key areas:
Always-On Personal Support and Assistance: The WD will be available to guests for any questions or concerns relating to wellbeing measures and will provide personal support with luggage management, ensuring all handles are sanitized during loading and unloading with guests’ belongings. They will also be able to provide guests with information on the latest international and destination developments as well as the best wellbeing travel tips.
Supplier Engagement and Compliance: The wellbeing director will be responsible for the quality assurance of all hotels, venues and suppliers during each journey. They will be responsible for all supplier quality checks to ensure that all travel partners meet the established criteria of TTC, WTTC and WHO wellbeing protocol standards.
Daily Monitoring: Distancing and Hygiene Standards: The Wellbeing Director will supervise daily monitoring and wellness checks of all TTC guests, the travel director and driver. They will work with the driver to ensure daily sanitization of the motor coach and ensure all hygiene, physical distancing and wellbeing regulations are adhered to each day.